FAQ
How should I clean it ?
ABSOLUTELY NO REFUNDS
All pieces are made to order and all sales are final
If you experience any issues, please contact me so we can work with you and help solve it immediately. We do not accept returns once a piece is in the hands of an individual.
If your item arrives damaged (which rarely happens) we will accept returns with a photo of the piece beside the package. The barcode and tracking ID must be visible in the image. Information on damage must be submitted to us within 48 hours of receipt.
Each piece is hand made - start to finish - from porcelain and finished using food safe glazes. As each piece is made by hand, minor artisanal markings are occasionally visible. Consider any mark to be a sign of individuality and authenticity.
All pipes are made for individual pack of premium product. Bowl size is designed accordingly.